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Membership FAQs
  Q: What is your "Adopt an Animal" program?
A: A one-year symbolic adoption with donation's starting at $50.  Occassionally we offer specials at discounted rates.

Q: How much is a membership to the Detroit Zoological Society?
A: Individual $45, Individual Plus $60 Family, $74, Grandparent $74, Supporter $150. Take $10 off if you're a resident of Oakland, Macomb or Wayne counties.

Q: How long is my membership active?
A: One year from the date of purchase.

Q: Who can I contact with questions about my membership?
A: The Detroit Zoo Membership Services at (248) 541-5717 ext. 3750.

Q: How long after I purchase a Zoo membership will it take before I receive my membership card?
A: The card will take 2-3 weeks to arrive.

Q: If I join online, can I use my benefits when I visit the Zoo today?
A: Yes, just print off the receipt and bring your confirmation to the Membership entrance gate along with a picture ID.

Q: If I visit the Zoo and join on site, will I get reimbursed for parking?
A: If you are charged parking prior to entering the zoo or purchasing your membership, save your receipt and before the end of the day turn it in for reimbursement towards a membership.

Q: Do members of the Detroit Zoological Society receive free or discounted admission to other zoos and aquariums in the U.S.?
A: Yes, you will receive 50% off admission at 100 zoos listed on our reciprocal list.

Q: I have a membership to another zoo or aquarium in the U.S. do I receive free or discounted admission to The Detroit Zoological Society?
A: Yes, if your membership is with a zoo or aquarium on our reciprocal list you will receive 50% off admission at the Detroit Zoo.

Q: Can I purchase a membership online?
A: Yes, go to www.detroitzoo.org and click on Membership and then Join/Renew.

Q: Can I renew my membership online?
A: Yes, go to www.detroitzoo.org and click on Membership and then Join/Renew.

Q: How do I update/change my membership information?
A: Call Membership Services at (248) 541-5717 ext. 3750 or email info@dzs.org.

Q: I have misplaced my membership card. How do I get a new one?
A: You can request a new card via email at info@dzs.org, or stop in Membership Services before your next visit to the Detroit Zoo, or by simply calling the Membership Services office at (248) 541-5717 ext. 3750.

Q: Can someone else use my membership card?
A: Sorry, memberships are non-transferable and identification is required at the gate.

Q: I have not received my membership materials in the mail yet; can I still visit the Zoo?
A: Yes, just simply show a photo ID to our membership gate attendant.

Q: What if I lose my membership card or leave it at home?
A: Just simply show a photo ID to our membership gate attendant.

Q: Can members exit thru the membership booth?
A: Member's have their own entrance to the Zoo, but everyone must exit thru the exit gate.

Q: Do members have designated parking?
A: No, but members get free parking.

Q: Do members get discounts on concessions?
A: No, but members do get a discount at Zoofari Market and Arctic Outpost.

Q: I was unable to find the answer(s) I needed. Where can I find further information?
A: You can email us at info@dzs.org, call Membership Services at (248) 541-5717 ext. 3750 or stop by the Membership Services office during your next visit to the Detroit Zoo.
 
 


Friday, 20 November 2009

THE DETROIT ZOOLOGICAL SOCIETY IS A NON-PROFIT ORGANIZATION THAT OPERATES THE DETROIT ZOO AND BELLE ISLE NATURE ZOO
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