What should I do if I am going to be late dropping my child off? If you are going to be just a few minutes late (5-10), you don't need to contact the zoo. There is normally a staff member or supervisor at the site for about ten minutes after the check in time, just in case. If you arrive to the check site late and there are no Safari staff members there, look for a park safety officer nearby, or proceed to the main entrance of the zoo, and ask to speak to someone in the Guest Relations office. They will help you contact the staff, who will come up to the front and pick up your child from you. Don't try to find your child's group in the park. Do not leave your child with anyone except a member of the Safari Staff - your child must be checked in by a Safari Staff member only. Children whose parents are consistently late dropping off will not be allowed to continue participation in camp.

What will happen to my child if I am late for pick up? If you are going to be just a few minutes late (5-10), you don't need to contact the zoo. We realize traffic can be a challenge, and we'll be there with your child when you arrive. If you are more than 10 minutes late, our staff will try to contact you to make sure everything is okay. Our camp supervisors will wait with your child until you arrive; your child will not be left alone at any time. After 15 minutes, your child and a staff member may move to our Late Owl Pick Up location if they have not been able to contact you. If you arrive late at the check site and your child and the staff are not there, look for a park safety officer nearby, or proceed to the main entrance of the zoo, and ask to speak to someone in the Guest Relations office. They will help you contact the staff, who will bring your child to you. Children whose parents are consistently late picking up will not be allowed to continue participation in camp.