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Onsite Sales Associates will provide hospitable, courteous service and accurate information to Detroit Zoological Society members and Zoo visitors on a daily basis. The primary job responsibility is to sell DZS memberships. There are sales incentives contests that provide additional compensation on a weekly basis throughout the summer season. They will also accommodate all members entering through the Members Only Entrance.
Essential Responsibilities:
1. Provide a positive experience to the visitors.
2. Greet and interact with guests in a professional, friendly manner.
3. Sell memberships.
4. Operation of cash registers, computers, and scanners including opening and closing procedures.
5. Be accountable for all sales.
6. Fill out paperwork clearly and accurately.
7. Admit members and their guests into the zoo (make sure members are complying with their membership).
8. Crowd control (with large groups of guests).
9. Respond to visitor emergencies according to Detroit Zoological Society protocols and procedures.
10. Daily cleaning, sweeping, and changing trash can liners.
Minimum Requirements:
• Must be at least 17 years old.
• Must be capable of working without close supervision to a consistently high standard and have a strong commitment to safety and excellent customer service.
• Valid State of Michigan driver’s license required.
• Knowledge of standard business practices and proper phone etiquette.
• Ability to perform arithmetic calculations with speed and accuracy.
• Ability to operate a personal computer and other standard office equipment.
• Ability to communicate effectively with employees and guests, both orally and in writing.
• Must be available evenings, weekends, and holidays.
Demands:
• Able to perform essential job functions which typically involve communicating with large groups of zoo visitors.
• Walking and standing for long periods of time.
• Stooping, bending, and kneeling.
• Lifting 50 pounds up to the shoulder.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
Rate of Pay: $8.00/hour
Download an application  DZS_EMPLOYMENT_APPLICATION.doc (right click, "Save Target As").
Applications are also available at the Detroit Zoo’s Administration Building, located at 8450 W. 10 Mile Road in Royal Oak, Monday through Friday, 10 a.m. to Noon and 2 p.m. to 4 p.m.
Completed applications can be dropped off or mailed to: Detroit Zoological Society, 8450 West Ten Mile Road Royal Oak, MI 48067 or faxed to: (248) 541-5847.
The Detroit Zoological Society is an Equal Opportunity Employer and is committed to diversity in our workforce. The Detroit Zoo performs background checks, maintains a drug free workplace and performs pre-employment substance abuse screening.
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